Frequently Asked Questions

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The easiest way to log into TeamBurst is to goto: http://teamburst.com and enter your username and password in the login form at the top of the page. This will take you to your TeamBurst member home, where you can access your team information etc.

First attempt to login to TeamBurst with what you believe is your username and password. Then if login fails and you don't think you remember your password click the link that reads [Forgot Username or Password]. Then you can enter your email address and your password will be emailed to you. If your email address cannot be found in TeamBurst or you have further problems you can contact TeamBurst Support.

Once you log into TeamBurst you can add people to your team by choosing [Team Members] on the left and then choose Add Member
When you add a person to your team you are creating an account for them on TeamBurst. People on our Team downline can also add people to their Team in the same way and then can access your Team site. Note: When you add a new member they will receive an email message informing them about TeamBurst and how to log in.

TeamBurst has thousands of members from many organizations. So some usernames may already be in use. When you add a member to your team you should specify a username for them that is easy for them to remember. For example Barbara Smith could use a username of bsmith however if bsmith is already in use you may have to choose a different name like barbaras or barbsmith etc.

Once you log into TeamBurst you can manage all your Team Members by chosing [Team Members] on the left. This takes you to the Member Management section of TeamBurst where you can view your entire downline that has been created in TeamBurst and also search your members by name etc. You can also add, delete, or deactivate a member from this section.

In the [Team Members] section choose view your downline or search for a person by name. Then click on the specific member you would like to deactive. This will take you to the View Member Info page. From here you can choose Deactivate. You will be prompted to confirm that you do want to deactive the member. You can choose: Deactivate the member or Deactivate and move the member's current team under their leader. Note: Deactivated members can still log into TeamBurst. To permanently remove them you should delete their account instead.

Yes, in the [Team Members] section choose view your downline or search for a person by name. Then click on the specific member you would like to activate. This will take you to the View Member Info page. From here you can choose Activate. The member will then be immediately activated. Note: If you deactivated and chose to move their team reactivating the member will not replace their past team.

To add a person under somebody else in your dowline first find the person you want to add under in your downline. Then click on the person's name to view their Details. Then at the bottom of the page is a button that says "Add Member to <person's> team"". Click this link to add a new person under this person in your downline

In order to change who a person is under in the downline you first need to obtain the teamburstID of the person you would like them to be under. To obtain the teamburstID of a member:

1. Search your downline for the person you want a member to be under
2. Click on this person's name to view their details
3. Note or copy the person's TeamBurst ID
4. Now Search your downline for the person you want to edit
5. Click on this person's name to view their details and then choose edit
6. Now paste or type in the TeamBurst ID you obtained in step 3
7. Save the the Member

This will save the member with a new Lead ID and put them under this person in your downline.

Inside TeamBurst choose [Web Pages], at the top of the Web Page Manager you will see an [Edit Home Page] link, choose this option to change the content for your Team Home Page.

Yes, in the [Web Pages] Section choose New Web Page, then give the new Page a name and type in the content for the web page using the built-in web page editor. Note: For a web page to be accessible by your team members you will need to add a link to it from your Web Site Navigation menu, or by adding a link to another web page that links to this new web page.

In the [Web Pages] Section choose Edit Navigation Menu at the top of the page. You will then be taken to the navigation menu editor. With this tool you can edit your navigation menu, add items, remove items, or rearrange items. You can also create sub-menus. You can create a menu item that points to your Team Home, Team Calendar, Team News, or a specific web page or file.

You should first create the target web page. This is the page the link is going to point to. Then create or edit a web page that you want to link to this first page. Highlight some text that should become the link and use the link tool [looks like chain link] to create the link. In the dialog that appears in the link editor window you can choose from a list of web pages and files on your site that you would like to link to.

First you should use the File Manager tool in TeamBurst to upload your image file into TeamBurst. We recommend that you put images in a sub-folder called images or you can organize your image files in a way that you prefer. Once you have uploaded your image to TeamBurst files, you can edit your web page and choose the Image tool on the web page editor tool bar. You can then choose from a list of image files to add to your page. Note, only JPEG and GIF image files should be used for images on web pages.